Your guests answered, any hour, in their language.Your own numbers, one question away.
Domza answers guests from your house guide in 70 languages, through one chat link you paste once into Airbnb or Booking.com. Help answers your questions about bookings, registrations, taxes and revenue. Guest registration and the monthly tourist tax are included.
Wir kommen erst gegen Mitternacht an. Wie kommen wir rein?
Kein Problem. Der Schlüsselkasten hängt links neben der Haustür; der Code steht oben im Chat. Das Flurlicht schaltet sich von selbst ein.
Who hasn't registered for this week's arrivals?
Two bookings are still open: Müller, arriving Thursday, 1 of 2 adults registered; Rossi, arriving Saturday, not started.
How it works
Step 1: Paste one link
Copy your guest chat link into the welcome message on Airbnb or Booking.com. You do it once; every guest gets it from then on.
Step 2: Guests chat and register
They ask anything, in their own language, and fill in their registration before they arrive.
Step 3: You see everything in one place
Conversations, registrations, issues and taxes in one dashboard, and Help to ask about any of it.
Guests answered any hour, in their own language.
The AI concierge answers the questions you would otherwise type again at 11 PM, using what you wrote about the property. Try it below on a sample property: same chat your guests see, same scope.
- 70 languages
- It replies in the language the guest writes in. No translating at midnight.
- From your house guide
- Check-in, Wi-Fi, parking, heating, plus the photo or short clip you uploaded.
- Says when it doesn't know
- It tells the guest it will check with the host, and the question lands in your Inbox.
- Type or speak
- Guests with a booking can tap the microphone and talk instead of typing.
Ask about your own numbers.
Help is the owner assistant on every dashboard page. Ask it in plain words, typed or spoken, and it answers from your own data, with the figures laid out underneath.
- Bookings and occupancy
- Revenue, by month or platform
- Guest registrations
- Tourist tax returns and due dates
- Open issues and guest requests
Help only reads. It never changes a booking or files a return, and revenue is shown as gross, before the platform's commission.
How much did I make in the last 3 months?
€4,860 gross from 23 bookings, August to October. Before platform commission.
| Airbnb | €2,910 |
|---|---|
| Booking.com | €1,950 |
| Total | €4,860 |
What tourist tax do I owe for October, and when is it due?
Two returns are drafted and waiting for you to check: promovare, 518 lei, and Salvamont, 370 lei. Both are due on 25 November.
Paperwork, handled. Included in the price.
The forms a Romanian host fills in every month, done from what Domza already knows about your bookings and guests.
Guest registration, the fișa de cazare
Each adult registers from the chat link, and you can hold back the door code until they have. The ID photo is read automatically to fill in the form; you check it and approve. The fișa is kept as a PDF.
Tourist tax, drafted every month
Upload your council's own form once. Each month Domza fills in the guest-nights and the amount from your bookings and tells you the return is ready. Filing it stays with you.
Invoices to guests
Issue an invoice from the booking's page, with the buyer's details taken from their registration. Download the PDF or email it to the guest.
You stay in charge.
The AI concierge takes the repeat questions. Anything it can't answer, or shouldn't, comes to you with the thread attached.
Take over any conversation
Press Take Over and reply yourself. The guest reads it in the same thread, and the AI stays quiet until you hand it back.
Issues flagged early
A slow drain mentioned in passing, a question the AI couldn't answer: each becomes an issue with a severity and the conversation it came from.
Codes released on your rules
The door code and Wi-Fi appear in the guest's chat when you decide: hours before check-in, or only after registration.
Your photos, at the right moment
The boiler, the bins, the parking spot. The AI sends the photo or short clip you uploaded instead of a paragraph.
One inbox for every property
Every guest conversation in one list, marked AI handling or Owner mode, with its open issues beside it.
Honest pricing. Pay only for what's running.
One plan. One rate. Pause and resume properties at the property level — you only pay for the keepers actually on duty.
€6 per property per month — 50% off for your first year, for our first 10 founding owners.
Pause a property when it's offline — guests can't chat, you stop being billed for it next billing period. Mid-month pauses don't refund.
- AI concierge in 70 languages, answering from your house guide
- Help, the owner assistant that knows your own numbers
- Guest registration (fișa de cazare), with the ID photo read for you
- Tourist tax returns drafted monthly on your council's form
- Invoices to guests
- Calendar sync by iCal, or through your PMS
- Photos and short videos in answers
- Take over any conversation, at any time
Among our first 10 owners? Sign up with the founder offer to lock in €6 per property per month — 50% off for your first year.
Five promises while we're in beta.
The keeper's commitments to the owners who join us early.
- We listen to early owners.
What you flag turns into the next week's work. Direct line to the team — no support queue, no ticket purgatory.
- No surprise pricing.
What you sign up at is what you stay at. Founders' rate locks in 50% off for your first year.
- Pause anytime.
Pause a property when it's offline — guests can't chat, you stop being billed for it next billing period. Mid-month pauses don't refund.
- Your property guide stays yours.
Your house rules, photos, and concierge instructions are owned by you. We'll send you a full export on request. The keeper learns from them but never owns them.
- No model training on your conversations.
Guest chats are processed by our AI partners (OpenAI, Anthropic) to generate the keeper's responses, per our DPA. We may review conversations in aggregate to improve the product, but we never use them to train AI models.
Billing, paused properties, and proration.
- What happens if I pause a property mid-month?
- You're not refunded for the rest of the current period. The next bill drops by €12 (or €6 for founders). Re-activating before next billing day will charge prorated.
Quiet, attentive, always on.
Try Domza free for 30 days across every property you run. No card required.